Tare — Support

Need a hand with Tare? Email us anytime: [email protected] (We’re a small indie team and read every message — usually a reply within a few days.)

What is Tare?

Tare is an espresso dial‑in coach. Log a shot (dose, yield, time, taste) and it suggests the one next adjustment to make — and shows you why. The coach uses fixed, transparent rules: no AI guessing.

Free vs Pro

How do I restore a purchase? (new phone / reinstall)

Open the paywall (Settings → Tare Pro) and tap Restore Purchases, signed in with the same Apple ID you bought with. Your Pro unlock comes right back.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone: Settings → [your name] → Subscriptions → Tare → Cancel. You keep Pro until the end of the paid period. (The lifetime purchase never expires — nothing to cancel.)

How does iCloud backup work? (Pro)

In Settings → iCloud Backup, tap Back up now to save your beans, shots, recipes, and photos to your own iCloud. On a new device, tap Restore from iCloud, then reopen the app. Your data is stored in your iCloud — we never see it.

How do I export my data?

With Pro, go to Settings → Data Export for a CSV (spreadsheet) or a PDF brew journal. Your data is always yours.

I got a new phone / lost my data

If you had Pro with iCloud backup on, use Restore from iCloud above. Without a backup, on‑device data doesn’t transfer between phones — we recommend turning on backup (or exporting) so you never lose your history.

Privacy

Tare keeps everything on your device and collects nothing. See our Privacy Policy for details.

Feedback & feature requests