1. Purpose of Collecting and Using Personal Information

Chatgram (hereinafter referred to as "the Company") collects and uses personal information for the following purposes:

1.1 Providing services and managing membership 1.2 Identifying users and preventing unauthorized use of services 1.3 Handling customer inquiries and complaints 1.4 Conducting surveys and providing updates on service changes 1.5 Providing information on new services and promotional events

2. Items of Personal Information Collected

The Company collects the following personal information:

2.1 Required Information

• Name, email address

2.2 Optional Information

3. Method of Collecting Personal Information

The Company collects personal information in the following ways:

3.1 When users register or modify their information 3.2 When users participate in surveys or promotional events 3.3 Automatically collected information through the use of services

4. Retention and Use Period of Personal Information

The Company retains and uses personal information for the period required to achieve the purposes of collection and use. After achieving these purposes, the information will be destroyed without delay. However, if there are obligations to retain information under relevant laws, the information will be retained for the specified period.